OUR PEOPLE

Violin I

Brian Reagin
Concertmaster
The Annabelle Lundy Fetterman Chair

 

Dovid Friedlander
Associate Concertmaster
The Assad Meymandi and Family Chair

 

Rebekah Binford
Assistant Concertmaster
The Anne Heartt Gregory Chair

 

Karen Strittmatter Galvin
Assistant Concertmaster

 

The Jessie Wyatt Ethridge Chair

 

Paul Goldsberry
The Richard and Joy Cook Chair

 

So Yun Kim
The Governor James B. Hunt, Jr. Chair

 

Marilyn Kouba
The Phyllis (“Pat”) Conrad Wells Chair

 

Eric McCracken
The James C. Byrd and Family Chair

 

Maria Meyer
The Tom and Mary Mac Bradshaw Chair

 

Eileen Wynne
The Harvey At-Large Chair

 

Erin Zehngut
The J. Felix Arnold Chair

 

Violin II

Elizabeth Phelps
Principal
The Nancy Finch Wallace Chair

 

Jacqueline Saed Wolborsky
Associate Principal
The Blanche Martin Shaw Chair

 

David Kilbride
Assistant Principal

 

 

 

 

 

 

 

Viola

Samuel Gold
Principal
The Florence and Charles Jacob Cate and Alma Yondorf and Sylvan Hirschberg Chair

 

David Marschall
Associate Principal
The Betty Ellen Madry Chair

 

Christopher Fischer
Assistant Principal

 

 

 

 

Amy Mason
The J. Sidney Kirk Chair

 

Sandra Schwarcz
The Samuel H. and Anne Latham Johnson Viola Chair

Cello

Bonnie Thron
Principal
The Herman and Marga Roberg Chair

 

Elizabeth Beilman
Associate Principal
The Sarah Carlyle Herbert Dorroh Chair

 

Peng Li
Assistant Principal,
Anonymously Endowed

 

John McClellan
The William Charles Rankin Chair

 

David Meyer
The Nell Hirschberg Chair

 

Lisa Howard Shaughnessy
The Sara Wilson Hodgkins Chair

 

Nathaniel Yaffe
The Secretary of Cultural Resources Betty Ray McCain Chair

 

To Be Filled
Anonymously Endowed

 

Double Bass

Leonid Finkelshteyn
Principal
The Martha and Peyton Woodson Chair

 

Robert K. Anderson
Associate Principal
The Dr. and Mrs. Preston H. Gada Chair

 

Craig Brown
The Mark W. McClure Foundation Chair

 

Erik Dyke
The Harllee H. and Pauline G. Jobe Chair

 

Bruce Ridge
The John C. and Margaret P. Parker Chair

 

Flute

Anne Whaley Laney
Principal
The Mr. and Mrs. George M. Stephens Chair

 

Mary E. Boone
Assistant Principal
The Dr. and Mrs. Shaler Stidham, Jr. Chair

 

Elizabeth Anderton Lunsford
The Jack and Sing Boddie Chair

 

Piccolo

Elizabeth Anderton Lunsford
The Jean Dunn Williams Chair

 

Oboe

Melanie Wilsden
Principal
The Hardison and Stoltze Chair

 

Joseph Peters
Associate Principal,
The Lizette T. Dunham Chair

 

Sandra Posch
The Clarence and Alice Aycock Poe Chair

 

English Horn

Joseph Peters
English Horn,
The Bruce and Margaret King Chair

 

Clarinet

Samuel Almaguer
Principal
The Mr. and Mrs. J. Christopher Walker, II Chair

 

Michael E. Cyzewski
Assistant Principal
The Kathryn Powell and Green Flavie Cooper Chair

Bassoon

John Pederson
Principal
The Mr. and Mrs. Fitzgerald S. Hudson Chair

 

Wenmin Zhang
Assistant Principal,
The Beethoven Chair

 

French Horn

Rebekah Daley
Principal
The Mary T. McCurdy Chair

 

Kimberly van Pelt
Associate Principal
The James Marion Poyner Chair

 

Christopher Caudill
The Roger Colson and Bobbi Lyon Hackett Chair

 

Rachel Niketopoulos
The Paul R. Villard and Gabriel Wolf Chair

 

To Be Filled
The Mary Susan Kirk Fulghum Chair

 

Trumpet

Paul Randall
Principal
The George Smedes Poyner Chair

 

Timothy Stewart
Associate Principal
The Henry and Martha Zaytoun and Family Chair

 

Don Eagle
Anonymously Endowed

 

Trombone

Jonathan Randazzo
Acting Principal
The Thomas Warwick Steed, Jr. Family Chair

 

Ian Maser
Acting Assistant Principal
The Frances Armour Bryant Chair

 

Bass Trombone

John Ilika
Anonymously Endowed

 

Tuba

Seth Horner
Principal
The Governor and Mrs. James G. Martin, Jr. Chair

 

Harp

Anita Burroughs-Price
The Ron and Janie Kupferman Chair

 

 

Timpani

Colin Hartnett
Principal
The Patricia R., Steven T. and George F. Hackney III Chair

 

Percussion

Richard Motylinski
Principal
The Margery and Earl Johnson, Jr. Chair

 

Rajesh Prasad
Acting Assistant Principal
The Abram and Frances Pascher Kanof Chair

 

 

Organ

To Be Filled
The Albert and Susan Jenkins and Family Organ Chair

Grant Llewellyn, Music Director

The Maxine and Benjamin Swalin Chair

Grant Llewellyn is renowned for his exceptional charisma, energy, and easy authority in music of all styles and periods. A native of Tenby, South Wales, Llewellyn won a conducting fellowship to the Tanglewood Music Center in Massachusetts in 1985, where he worked with conducting legends Leonard Bernstein, Seiji Ozawa, Kurt Masur, and André Previn. As Assistant Conductor of the Boston Symphony Orchestra in the early 1990s, he conducted at the Tanglewood Music Festival, and on classical series and Boston Pops concerts.

Llewellyn has conducted many orchestras in North America, most notably the symphonies of Atlanta, Boston, Houston, Milwaukee, Montreal, Philadelphia, St. Louis, and Toronto. As Music Director of the Handel and Haydn Society, America’s leading period orchestra, he gained a reputation as a formidable interpreter of music of the Baroque and Classical periods.

Music Director of the Orchestre Symphonique de Bretagne since 2015, Llewellyn has held positions with numerous other European orchestras — including Principal Conductor of the Royal Flanders Philharmonic, Principal Guest Conductor of the Stavanger Symphony Orchestra, and Associate Guest Conductor with the BBC National Orchestra of Wales. An accomplished opera conductor, Llewellyn has appeared at the English National Opera, Opera North, Spoleto Festival USA, and the Opera Theatre of Saint Louis.

Llewellyn has led NCS in four critically acclaimed recordings, most recently Britten’s Cello Symphony and Prokofiev’s Sinfonia Concertante, both with cellist Zuill Bailey. Deeply committed and passionate about engaging young people with music, Llewellyn regularly leads education activities with NCS and around the world.

 

David Glover, Associate Conductor

The Governor and Mrs. J. Melville Broughton Chair

David Glover joined the North Carolina Symphony as Associate Conductor in the 2014/15 season. Glover came to the North Carolina Symphony from the Indianapolis Symphony Orchestra, where he served for two years as the Assistant Conductor. His duties with the North Carolina Symphony include conducting education and evening concerts throughout the state as well as performances on the Pops Series and Young People’s Concerts. He regularly prepares audiences for what to listen for at pre-concert talks.

He has led numerous orchestras including the Ensemble Orchestral de Paris, North Czech Philharmonic, Bulgarian Opera in Bourgas, and Hungarian Opera-Cluj. He holds degrees from the University of Georgia and Boston University in violin performance, as well as a master’s degree in instrumental conducting from Indiana University, where he was named an Adjunct Lecturer in 2007.

 

Wesley Schulz, Associate Conductor

The Lucy Moore Ruffin Chair

Wesley Schulz, appointed NCS Associate Conductor in the 2017/18 season, previously served as Music Director of the Bainbridge Symphony Orchestra and Seattle Festival Orchestra, and as Director of Orchestras at the University of Puget Sound. In the 2014/15 season, Schulz was the Conducting Fellow at the Seattle Symphony. Upcoming and recent conducting engagements include the Austin Symphony Orchestra, The Venice Symphony, Grand Junction Symphony Orchestra, Auburn Symphony, and the Juneau Symphony.

Schulz made his Seattle Symphony debut in a sold-out performance with singer/songwriter Gregory Alan Isakov, led seven world premieres at the Merriman Family Young Composers Workshop, and assisted with recordings for the symphony’s Grammy-winning label, Seattle Symphony Media.

From 2009 to 2013, Schulz was the Assistant Conductor of the Britt Festival Orchestra, a professional summer orchestra in Jacksonville, Oregon. In addition to teaching at the University of Puget Sound and the Seattle Conservatory of Music, he has served as Music Director for both the Everett Youth Symphony Orchestras and Bainbridge Island Youth Orchestra.

From 2007 to 2011, Schulz directed the Texas Chamber Group, an ensemble he founded in Austin, Texas, dedicated to performing chamber orchestra works in creatively designed performance contexts.

Schulz graduated magna cum laude with bachelor’s degrees in percussion performance and music education from Ball State University and doctoral and master’s degrees in orchestral conducting from the University of Texas at Austin. When not on the podium, he can be seen hitting the pavement in preparation for his next marathon.

North Carolina Symphony Society, Inc.

The Society Board is the governing, policy and operating board of the Symphony Society. It secures financial resources, approves program goals, engages in strategic planning and oversees budgets, continuing the Society’s mission to achieve the highest level of artistic quality and performance standards, and embracing the dual legacies of statewide service and music education.

 

Mr. Don Davis, Chair, Raleigh
Dr. Mary Susan Fulghum, Vice Chair, Raleigh
Mr. Joe Bastian, Treasurer, Chapel Hill
Dr. Ted R. Kunstling, Assistant Treasurer, Raleigh
Dr. Sally C. Johnson, Secretary, Raleigh
Ms. Sandi M. A. Macdonald, President & CEO, Raleigh

Ms. Deborah M. Aiken, Raleigh
Dr. Tim Altman**, Laurinburg
Dr. Trude R. Bate, Cary
Mrs. Janie W. Bird, Raleigh
Mr. Dennis W. Blue, Raleigh
Mr. Jud Bowman, Chapel Hill
Ms. Patty Briguglio, Cary
Mr. Martin H. Brinkley, Raleigh
Mr. Steve Burriss, Raleigh
Mr. Philip P. Cave, Raleigh
Mr. Tim Clancy, Raleigh
The Honorable Roy Cooper*, Raleigh
Mr. David R. Crabtree, Raleigh
Mr. Richard L. Daugherty, Raleigh
Mr. Robert C. Doherty, Raleigh
Mr. Keith Donahue**, Raleigh
Dr. Marijanet Doonan*, Pinehurst
Mrs. Ruth Dzau, Durham
Mrs. Margaret Poyner Galbraith, Raleigh
Mr. Rick Gardner, Raleigh
Mr. Robert Graham, Chapel Hill
Mr. Donald A. Haile, Raleigh
Mr. David Haines, Cary
Secretary, Susi H. Hamilton*, Wilmington
Mrs. Elaine Bryant Hayes, Fayetteville
Dr. Wm. Charles Helton, Raleigh
Mr. Richard E. Hinson, Chapel Hill
Mr. Douglas C. Hornberger, Raleigh
Mr. Kevin Howell**, Raleigh
Mr. Michael Patrick Hughes, Raleigh
The Honorable Mark Johnson*, Raleigh
Mr. L. Dwain Joyce*, Fayetteville
Mrs. Cecelia Eckert Kennedy, Morrisville
Dr. Robert Lacin, Raleigh
Mr. Branford Marsalis, Durham
Mr. James Morgan**, Raleigh
Mr. Graham Mosely, Wilmington
Mr. Sharat Nagaraj, Raleigh
Mr. Thomas L. Norris, Jr., Raleigh
Mrs. Florence Peacock, Chapel Hill
Dr. Emily Mann Peck, Raleigh
Mrs. Ashley Matlock Perkinson, Raleigh
Dr. Ramachandra P. Reddy, Cary
Mr. Thomas H. Roberg*, Raleigh
Mr. Richard H. (Dick) Robinson, Jr., Chapel Hill
Mr. Jeffrey B. Sheehan, Raleigh
Mr. Jason Smith, Raleigh
Mrs. Tracey Fodor Smith, Farmville
Mr. David Sontag, Chapel Hill
Mrs. Linda J. Staunch*, New Bern
Mr. Terry L. Stevens, Raleigh
Mrs. Jennie Harris Wallace, Raleigh
Mr. Tim Yull, Raleigh

*Ex Officio Member
**Governor’s Appointee

 

Lifetime Trustees

The Society and Foundation Boards gratefully recognize the individuals listed below as Lifetime Trustees for extraordinary involvement and leadership of the Symphony over a significant period of time.

Dr. Assad Meymandi – 2015 Inductee
Mr. Edward O. Woolner – 2016 Inductee

 

North Carolina Symphony Foundation

The Foundation Board holds the permanent endowment of the Symphony, solicits additions to the endowment, safeguards and invests assets, and prudently expends funds for the exclusive use and benefit of the Symphony Society.

 

Mr. Thomas H. Roberg, President, Raleigh
Mr. Larry Wilson, Vice President, Raleigh
Col. Matt Segal, Treasurer, Cary
Mr. D.S. (Steve) Hodges, Secretary, Durham
Mr. Chip Anderson, Raleigh
Ms. Catharine Biggs Arrowood, Raleigh
Mr. Richard L. Daugherty, Raleigh
Mr. Don Davis*, Raleigh
Dr. Robert N. Eby, Chapel Hill
Dr. Warner Hall, Raleigh
Dr. Wm. Charles Helton, Raleigh
Mrs. Louise A. Miller, Cary
Mr. Gray Reed, Raleigh
Ms. Diane C. Sellers, Raleigh
Dr. Shaler Stidham, Jr., Raleigh
Mr. Josiah Stevenson IV, Pinehurst

*Ex Officio Member

 

TRUSTEE LISTS CURRENT AS OF DECEMBER 2017

President’s Office

Sandi M.A. Macdonald – President & CEO
Email: smacdonald@ncsymphony.org
Phone: 919.733.2750

Sue Guenther – Executive Assistant to the President & CEO
Email: sguenther@ncsymphony.org
Phone: 919.789.5455

 

Artistic Operations

Martin Sher – Vice President & General Manager
Email: msher@ncsymphony.org
Phone: 919.789.5460

Sarah Baron – Director of Education
Email: sbaron@ncsymphony.org
Phone: 919.789.5461

John Clapp – Orchestra Personnel Manager
Email: jclapp@ncsymphony.org
Phone: 919.789.5465

Joshua Fisher – Assistant Stage Manager

Jessica Kunttu – Assistant Librarian
Email: jkunttu@ncsymphony.org
Phone: 919.789.5469

Janice McLaughlin – Senior Assistant Librarian
Phone: 919.789.5470

Amanda Meliosky – Artistic Planning Manager
Email: ameliosky@ncsymphony.org
Phone: 919.789.5521

Deborah Nelson – Principal Orchestra Librarian (The Mary Colvert and Banks C. Talley Chair)
Email: dnelson@ncsymphony.org
Phone: 919.789.5468

Bo Osborne – Stage Manager

Patrick Parker – Stage Crew

Donald Tippett – Director of Operations
Email: dtippett@ncsymphony.org
Phone: 919.789.5464

Schuyler Tracy – Operations Assistant
Email: stracy@ncsymphony.org
Phone: 919.789.5462

 

Finance & Administration

Robert Schiller – Senior Vice President for Finance and Administration & CFO
Email: rschiller@ncsymphony.org
Phone: 919.789.5490

Myranda Broyles-Lewis – Accounting & Payroll Manager
Email: mbroyleslewis@ncsymphony.org
Phone: 919.789.5493

Tiffany Debnam – Information Processing & Fulfillment Manager
Email: tdebnam@ncsymphony.org
Phone: 919.789.5496

Glenda Hughes – Controller
Email: ghughes@ncsymphony.org
Phone: 919.789.5494

Amy Kennemur – Human Resources & Office Systems Manager
Email: AKennemur@ncsymphony.org
Phone: 919.789.5491

Andrea Newby – Director of Patron Loyalty
Email: ANewby@ncsymphony.org
Phone: 919.789.5506

Stan Williams – Public Affairs Contractor
Email: swilliams@ncsymphony.org
Phone: 919.789.5456

 

Marketing & Audience Development

Linda Charlton – Vice President for Marketing & Audience Development
Email: lcharlton@ncsymphony.org
Phone: 919.789.5474

Jennifer Blackman – Graphic Designer
Email: jblackman@ncsymphony.org
Phone: 919.789.5481

Gavin Brown – Box Office Manager
Email: gbrown@ncsymphony.org
Phone: 919.789.5502

Sara Dobson – Statewide Coordinator
Email: sdobson@ncsymphony.org
Phone: 919.789.5463

Maria H. Ewing – Director of Advertising & Promotions
Email: mewing@ncsymphony.org
Phone: 919.789.5480

Alexandra Finazzo – Box Office Associate
Email: afinazzo@ncsymphony.org
Phone: 919.733.2750

Richard Hess – Communications Project Manager
Email: rhess@ncsymphony.org
Phone: 919.789.5478

Meredith Kimball Laing – Director of Communications
Email: mlaing@ncsymphony.org
Phone: 919.789.5484

Kimberly Little – Group Sales & Promotions Coordinator
Email: klittle@ncsymphony.org
Phone: 919.789.5505

Susan Lynch – Box Office Associate
Email: slynch@ncsymphony.org
Phone: 919.789.5503

Jonathan Naylor – Box Office Associate
Email: jnaylor@ncsymphony.org
Phone: 919.733.2750

Molly Riddick – Box Office Associate
Email: mriddick@ncsymphony.org
Phone: 919.733.2750

Reuben Saunders – Box Office Associate
Email: rsaunders@ncsymphony.org
Phone: 919.733.2750

Jim Vestal – Box Office Associate
Email: jvestal@ncsymphony.org
Phone: 919.733.2750

Emma Wall – Assistant Vice President of Marketing
Email: ewall@ncsymphony.org
Phone: 919.789.5507

 

Philanthropy

Lisa Ransom – Vice President of Philanthropy
Email: eransom@ncsymphony.org
Phone: 919.789.5487

Pam Bash – Director of Corporate & Foundation Giving
Email: pbash@ncsymphony.org
Phone: 919.789.5482

Christin Danchi – Philanthropy Assistant
Email: cdanchi@ncsymphony.org
Phone: 919.789.5479

Amanda Decker – Major Gifts & Planned Giving Coordinator
Email: adecker@ncsymphony.org
Phone: 919.789.5492

Rebecca Gunn – Director of Annual Giving
Email: rgunn@ncsymphony.org
Phone: 919.789.5489

Amanda Vollrath – Corporate & Foundation Giving Coordinator
Email: avollrath@ncsymphony.org
Phone: 919.789.5483

Rebecca Watkins – Director of Major Gifts & Planned Giving
Email: rwatkins@ncsymphony.org
Phone: 919.789.5497

Anne Wolverton – Events Manager
Email: awolverton@ncsymphony.org
Phone: 919.789.5475

Auditions

Section First and Second Violin (one position each section)

Preliminary Auditions: Friday, February 9, 2018
Semifinal/Final Auditions: Saturday, February 10, 2018

The audition will take place at the North Carolina Symphony’s home, Meymandi Concert Hall, in downtown Raleigh. A winner may or may not be chosen at these auditions, and qualified candidates may be invited to return to play in the orchestra before a final decision is reached. Musicians taking this audition should only do so with the intention of accepting the position if it is offered.

Section Violin Repertoire List

To Apply

The initial application deadline for this audition has now passed. To be placed on the waiting list, please email your one-page resume as a Word or PDF attachment to Schuyler Tracy at stracy@ncsymphony.org.

About the Position

The 2018/19 season is 39.5 weeks with a minimum Section Violin salary of $1,445.95/week ($57,115/annual).

An optional 18-service summer season is available and paid at the position per-service rate.

Benefits include 9% retirement contribution plus medical, life and instrument insurance.

Employment to commence at the beginning of the 18/19 season in September, 2018.

Please note that the North Carolina Symphony only hires individuals eligible for immediate employment by more than one employer in the United States and, generally, does not provide sponsorship for employment. The winning candidate will be required to provide proof of his/her legal eligibility to work in the United States. 

About the Orchestra

The North Carolina Symphony currently has a 39.5-week regular season plus an optional 18-service summer season which runs from mid-June through early July.

The North Carolina Symphony is the State orchestra of North Carolina and has a legacy of statewide service and music education. Called by some the hardest-working orchestra in America, with the most extensive education program of any symphony orchestra, the North Carolina Symphony last year traveled 18,000 miles, taking Classical and Educational concerts almost every week to more than a quarter-million North Carolinians. The orchestra played 91 Classical concerts, 43 Pops concerts, and 38 Education concerts. Led by Music Director Grant Llewellyn, the North Carolina Symphony continues to pursue its commitment to visionary performances, educating children, and serving the state.

LEARN MORE ABOUT THE SYMPHONY

Administrative positions

Principal Orchestra Librarian

DEPARTMENT: Artistic Operations
REPORTS TO: VP & General Manager
REPORTING POSITIONS: Senior Assistant Librarian, Assistant Librarian
CLASSIFICATION: Full time and Master Contract

SUMMARY DESCRIPTION:
The Principal Librarian delivers outstanding service and support to the musicians of the North Carolina Symphony (NCS). The incumbent works with administrative staff to ensure music is available to musicians according to the schedule requirements of the Master Contract. The incumbent also oversees all applicable budgets for the library and maintenance of OPAS, the NCS’ primary database. The work of the Principal Librarian is supported by both the Senior Assistant Librarian and the Assistant Librarian. This position is governed by the NCS Administrative Staff Policies including but not limited to hours of work, vacation, leave, etc. The Principal Librarian is also a member of the bargaining unit and covered by the terms and conditions of the Master Contract.

MAJOR RESPONSIBILITIES:
MUSIC PREPARATION

  • Ensures music is available to NCS musicians in accordance with the MasterContract
  • Oversees music procurement, ensures adherence to current applicable copyrightlaws and contractual guidelines
  • Oversees proper preparation of materials for orchestra use
  • Oversees production and distribution of practice part materials
  • Communicates with Music Director and guest artists as appropriate

ADMINISTRATION

  • Develops and oversees all library budgets in consultation with VP and GeneralManager
  • Ensures accurate maintenance of OPAS, including accurate distribution of concertand other OPAS-generated reports, updates timings as necessary
  • Submits quarterly BMI and ASCAP reports
  • Assists with financial analyses and research as required
  • Maintains positive relationships with music publishers and otherprofessionals
  • Oversees the distribution of work among library staff

ORCHESTRA SERVICES

  • Attends services at Meymandi Concert Hall and runouts as necessary; ensuresuninterrupted library service at all NCS services
  • Maintains accurate timings of works at rehearsals and disseminates information asappropriate
  • Communicates pertinent information to conductors, guest artists, musicians andstaff

OTHER

  • Attends Production and Artistic Operations meetings and NCS staff meetings
  • Liaises with programming staff regarding specific instrumentation needs forprograms
  • Oversees music preparation for auditions
  • Other duties as assigned by the Vice President and General Manager

CANDIDATE REQUIREMENTS:
Bachelor’s degree required in Music Performance or a related field. A minimum of 5 years’ Orchestra administrative experience required; or equivalent combination of education and/or training and experience. A strong background in classical music with a broad understanding of repertoire, instrumentation and performance practices is required. Performance experience in an orchestra preferred.

Knowledge, Skills, and Abilities:

  • Excellent interpersonal skills, both verbal and written, are essential
  • Exceptional attention to detail
  • Excellent clerical skills including strong Microsoft Office and OPAS (OrchestraPlanning & Administration System) programs experience
  • Comprehensive knowledge of orchestral repertoire (classical and pops), editions,reference sources, foreign terms, orchestration, transposition and notation conventions
  • Knowledge of pertinent music industry, including publishing, licensing andcurrent copyright law
  • Ability to maintain an engaging and positive attitude during high pressuresituations
  • Excellent time management skills are required
  • Must be able to work as part of a team within the operations department
  • Must be available to work evenings and weekends for rehearsals and concerts

TO APPLY:
Applicants are requested to send resume and cover letter to humanresources@ncsymphony.org and reference Principal Orchestra Librarian in the subject line. Compensation is competitive and negotiable, commensurate with experience. Benefits package includes health insurance through Blue Cross and Blue Shield of North Carolina, long-term disability, life insurance, 403b Plan with employer match, and an employee assistance program.

No phone calls, please

LEARN MORE ABOUT THE SYMPHONY

Database Manager

Classification: Exempt
SUMMARY DESCRIPTION:
Serves as the system administrator of the North Carolina Symphony (NCS) patron and transactional database, Archtics. This position will serve as the NCS Superuser for Archtics – maintaining the integrity of the database, creating detailed reporting and analysis, providing training, and working closely with the NCS box office and the marketing and philanthropy teams. Collaborates with Philanthropy and Marketing teams to develop programs and strategies to build relationships with core patrons. This position assesses the effectiveness of a comprehensive program to earn and grow loyalty among NCS patrons that results in increased ticket buying and giving. By continually exceeding patron expectations, this position will report on patron loyalty as customers progress up the patron value ladder. While this position will assess loyalty at all patron levels, the primary focus is to provide the data and analysis to improve donor and subscriber new to file and retention rates and revenue. This position collaborates with other highly trained Archtics users in the Marketing and Philanthropy departments.

MAJOR RESPONSIBILITIES:

Data Administration and Leadership:

  • Function as the Symphony’s Archtics Superuser.
  • Maintain the integrity of the Archtics database through routine data hygiene, annual system archiving and quality control of the entry, updating, and reporting of patron and transactional information.
  • Deliver detailed analysis and reporting relevant to reaching organizational goals.
  • Assess reporting requirements and conduct advanced training of new and existing Archtics users.
  • Troubleshoot Archtics user queries.
  • Utilize advanced Ticketmaster Client Tools such as:
    • Group Manager- resolve user issues
    • tmMessenger- develop targeted lists, coordinate with Philanthropy and Marketing departments, report results and serve as backup eblast facilitator as needed
    • Account Manager- make season and single events available for online purchase and edit copy
  • Attend annual Archtics conference to ensure NCS is taking full advantage of the software.
  • Meet with staff on a regular basis to assess report requirements and evaluate existing reports.
  • Serve as primary Symphony liaison to Ticketmaster.
  • Coordinate the annual output cycle of season invoicing, renewals, season ticket printing, and patron benefits, with the Marketing and Philanthropy departments.
  • Generate recipient lists and ask amount formulas for philanthropy solicitations broken out by key donor segments, such as renewal, lapsed, giver ready, and donor ready. Assist with producing fundraising reports, conducting research and developing profiles of prospective patrons using Archtics and other software.
  • Collaborate with Philanthropy and Marketing departments to manage comprehensive Eblast calendar.
  • Serve as back-up for weekly sales/donor reporting when controller is unavailable and Eblast campaigns when Eblast coordinator is unavailable.
  • Manage other projects and fulfill other duties as assigned.

Patron Value and Initiatives:

  • Work with Philanthropy and Marketing teams to develop specific pathways to systematically meet established goals for revenue and patron loyalty, design and implement data-informed strategic tactics to increase the attraction of new-to-file patrons (NTF), craft compelling invitations to increase return of NTF households, garner upgrades from existing ticket buyers and donors, and deliver an agreed upon number of subscriber and donor ready prospect patrons.
  • Attend weekly meetings for Marketing and Philanthropy departments.
  • Serve on cross-departmental Patron Value Team.

CANDIDATE REQUIREMENTS:

  • Undergraduate degree
  • Minimum of five years of applicable database experience
  • Proficiency in Microsoft Office programs and advanced Archtics (or similar patron database) administration
  • Ability to organize, manage, and complete multiple projects and tasks simultaneously with accuracy, timeliness, and enthusiasm
  • Excellent oral and written communications skills and highly developed organizational skills
  • Demonstrated ability to work independently, formulating multi-year strategies and conceiving the plans required to achieve the strategy
  • An understanding of the dynamics of customer loyalty and retention

Knowledge, Skills, and Abilities:

  • Knowledge of fundraising and marketing principles and techniques
  • Dynamic self-starter with entrepreneurial spirit who can think strategically, with imagination, and possesses a good sense of humor with the ability to inspire others to embrace this crucial work
  • Team-oriented, flexible, positive, personable, and willingness to learn
  • Must be able to support and implement the mission, vision, and values of the North Carolina Symphony

TO APPLY:
Applicants are requested to send resume and cover letter to humanresources@ncsymphony.org and reference Database Manager in the subject line. Compensation is competitive and negotiable, commensurate with experience. Benefits package includes health insurance through Blue Cross and Blue Shield of North Carolina, long-term disability, life insurance, 403b Plan with employer match, and an employee assistance program.

No phone calls, please

LEARN MORE ABOUT THE SYMPHONY

Orchestra Personnel Manager

SUMMARY DESCRIPTION:
The Orchestra Personnel Manager (OPM) delivers outstanding personnel management to the

musicians of the North Carolina Symphony (NCS). The incumbent serves as a liaison between

musicians, conductors and administrative staff and is responsible for the implementation of

orchestra personnel policies. The OPM is responsible for executing the regulations of the

Master Contract. The work of the OPM is supported in part by the Operations Assistant.

MAJOR RESPONSIBILITIES:

ADMINISTRATIVE

  • Facilitate exceptional communication between Music Director, President and CEO,VP and General Manager, Orchestra Committee, and individual musicians to ensure excellentmanagement of orchestra personnel matters.
  • Manage and ensure proper handling of orchestra personnel and artistic matters incompliance with the Master Contract and in coordination with President and CEO, MusicDirector, and VP and General Manager.
  • Serve as the primary resource for musicians in day-to-day questions and issues asthey arise, ensuring that all requests are responded to in a timely manner; maintainingconfidentiality and discretion in all relationships.
  • Preparation of bi-weekly orchestra payroll, including salary, and variations insalary items such as per diem, move-up pay, unpaid leave, and any special fees for otherperformances by individual musicians.
  • Maintain confidential personnel records, including all leaves and relief weeksused during the season.
  • Manage seating rotation including the production of records and rosters for allorchestra services.
  • Collaborate with Music Director and Principal musicians to develop policies forthe hiring of extra musicians.
  • Cultivate relationships with high-performing extra and substitute musicians andhire as needed.
  • Communicate expected absences, replacement plans, and extra musicians hired toPrincipal musicians and conductors.
  • Attend and participate in musician meetings with NCS management asappropriate.
  • Develop and manage all budgets related to orchestra personnel. Manage all localand national auditions for tenure track orchestral positions.
  • Manage tenure review process. Ensure that tenure review meetings occur asrequired by the Master Contract and assist in tenure review letters.
  • Manage distribution of annual individual musician contracts.

ORCHESTRA SERVICES

  • Attend all orchestra services.
  • Maintain accurate time keeping for rehearsals.
  • Liaise with stage crew to ensure proper stage conditions, including chairs,stands, adequate lighting for each musician, temperature, and all variations that occur withall services, actively promoting conditions where musicians can perform at their highestlevel on a daily basis.

TRAVEL

  • Travel with the orchestra on lead bus, provide oversight of directions to eachvenue, supervise meal stops and overall bus service.

SUPERVISORY RESPONSIBILITIES

  • Oversee orchestra weekly, monthly and annual service schedules.
  • Oversee daily service reports including all attendance information for contractand extra musicians.
  • Oversee the arrangement of hotel accommodations including rooming lists, and on-site management for orchestra, conductors and crew.
  • Oversee orchestra auditions, including scheduling facilities, placing ads,coordinating audition committees, supervising the development of audition materials,communicating with and scheduling applicants, and supervising audition days.
  • Oversee travel logistics, including transportation and hotel vendors.
  • Oversee timely maintenance and accuracy of musicians’ area of North CarolinaSymphony website.

OTHER

  • Attend Production and Artistic Operations meetings, NCS staff meetings andOperational Planning Committee meetings.
  • Liaise with programming staff regarding specific instrumentation needs forprograms.
  • Work in collaboration with NCS Payroll Manager on payroll.
  • Work with NCS Payroll Manager and HR Manager to coordinate musician payments andbenefits administration. Oversee requests for chamber ensembles and private instruction asneeded.
  • Perform other duties as assigned by the Vice President and General Manager.

QUALIFICATIONS
Bachelor’s degree required, preferably in Music Performance or a related field. A minimum of

5 years’ Orchestra administrative experience required; or equivalent combination of education

and/or training and experience. Strong background in classical music with a broad

understanding of repertoire, instrumentation and orchestral rehearsal and performance

practices is required.

Knowledge, Skills, and Abilities:

  • Excellent interpersonal skills, both verbal and written, are essential.
  • Excellent clerical skills including strong Microsoft Office programsexperience.
  • Working knowledge of OPAS (Orchestra Planning & Administration System).
  • Familiarity with orchestral repertoire and ability to read music.
  • Ability to maintain an engaging and positive attitude during high pressuresituations.
  • Must be able to work as part of a team within the operations department.
  • Must be available to work evenings and weekends for rehearsals and concerts.
  • Excellent time management skills are required.
  • Ability to multi-task in a fast-paced office environment.

TO APPLY: Email cover letter and resume to:
Human Resources
3700 Glenwood Avenue, Suite 130
Raleigh, NC 27612
humanresources@ncsymphony.org.

No phone calls, please

LEARN MORE

ABOUT THE SYMPHONY