ACCESSIBILITY SERVICES

The North Carolina Symphony is committed to providing a first-class concert experience for all individuals.

All the venues listed on this page currently offer these accommodations and services:

  • Wheelchair-accessible seating
  • Wheelchair-accessible parking
  • Assistive Listening Devices
  • Accessible restrooms
  • Large print and braille programs

Contact Us: To request other accessibility services, please call us at 919.733.2750 or email tickets@ncsymphony.org.

SEATING

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Wheelchair-accessible and companion seating is available at Meymandi Concert Hall in the Orchestra level and in the Lower Balcony.

Wheelchair-accessible seating is an open, level space that accommodates one person using a wheelchair. Up to three companion seats are also available next to each wheelchair-seating location.

To secure wheelchair seating and companion seating, please call us at 919.733.2750 or email tickets@ncsymphony.org.

Courtesy Wheelchairs

A limited number of wheelchairs are available on a first-come, first-served basis. A driver’s license or other I.D. is required to reserve a wheelchair. Upon arrival at Meymandi Concert Hall, please see an usher or Box Office staff for assistance.

PARKING

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Accessible parking spaces are available on the first level of each garage and in the surface lots. The parking cost for these areas is $10.00 per car.

A drop-off zone is located in the brick area along South Street in front of Lichtin Plaza. Driving on the Plaza is strictly prohibited.

ASSISTIVE LISTENING DEVICES

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Meymandi Concert Hall is equipped a radio frequency assistive listening system provided free of charge. There is a limited supply of headsets that should be reserved in advance. For more information, please call us at 919.733.2750 or email tickets@ncsymphony.org.

LARGE PRINT & BRAILLE PROGRAMS

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Large print or braille programs are available by request; please call 919.733.2750 at least 30 days prior to the event. Please note that not all events have programs.

RESTROOMS

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Orchestra Level: Restrooms are located in the rear hallway behind the Orchestra seating area.

Lower Balcony Level (main entrance floor): Restrooms are located next to the main staircase.

Upper Balcony (accessible by the elevator located on the west side [Salisbury Street side] of the lobby): Restrooms are located on either side of the center lobby staircase.

INFORMATION

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For more information, including driving directions, please visit the venue page for Meymandi Concert Hall.

SEATING

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Wheelchair accessible seating options are available throughout the main Orchestra level and the Mezzanine. There is no accessible seating in the Balcony.

To secure accessible seating and companion seating, please call us at 919.733.2750 or email tickets@ncsymphony.org.

PARKING

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Accessible parking is available in all public pay lots and donor lots. Please call 919.843.3333 with specific questions.

ASSISTIVE LISTENING DEVICES

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Memorial Hall is equipped with infrared listening systems provided free of charge. There is a limited supply of headsets that should be reserved in advance through UNC’s Ticket Services at cpatixquestions@unc.edu.

LARGE PRINT & BRAILLE PROGRAMS

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If you would like to request a large print or braille program, please call 919.733.2750 at least 30 days prior to the event. Please note that not all events have programs.

SEATING

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Wheelchair accessible seating is available at all price tiers on the Orchestra level. Step-free seating is available in rows A-Q, in the Parterres, and in Opera Boxes C & F. All accessible seating is within 60 feet of the front of the stage.

To secure accessible seating and companion seating, please call 877.627.6724 or email tickets@ncsymphony.org.

PARKING

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Accessible parking is located in the Hanover Student Parking Deck, near the elevators at each corner on every level, and in designated spaces in Student Lot #2. The path between the Deck and the front doors is step-free.

Guests utilizing drop-off or ADA parking should enter the deck through the Hanover and 2nd Streets entrance. Security and parking attendants will be present to guide you. Wheelchair escorts are provided through Wilson Center Guest Services. Please ask any Wilson Center staff member for assistance.

ASSISTIVE LISTENING DEVICES

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Assistive Listening Devices (ALDs) are available at Guest Services. When you arrive at the Wilson Center, please visit the Guest Services desk to check one out. ALDs connect through an FM transmitter to the sound system in the theater. Guests have the option to choose between standard headphones or a T-Coil loop that communicates with T-Coil hearing devices.

LARGE PRINT & BRAILLE PROGRAMS

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If you would like to request a large print or braille program, please call 877.627.6724 at least 30 days prior to the event. Please note that not all events have programs.

RESTROOMS

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All restrooms at the Wilson Center are wheelchair accessible. Family/Gender Neutral Restrooms, including diaper-changing stations, are also available on the Orchestra and Grand Tier levels, by the elevators.

SEATING

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Accessible Seating is available to purchase in all price levels/seating areas for each event. Please see the Seating Chart on the specific event page for more detailed information on where accessible seating is located.

PARKING

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Accessible parking is located across from the Box office & Main Gate. Spaces are available on a first-come, first-served basis for patrons with valid accessible tags.

ASSISTIVE LISTENING DEVICES

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Koka Booth Amphitheatre offers the Listen Technology Assisted Listening System. The system uses FM radio waves to wirelessly transmit noise-free sound to individuals. It is effective for medium-to-high range hearing loss.

There are two ways patrons can choose to utilize the system. They can be issued a clip-on small battery-powered receiver, and wear provided earbuds or a neck loop lanyard (for T-Coil hearing aids) channeling the clear sound right to their ears. The battery-powered receiver has a 1/8 inch (3.5 mm stereo) connection for earbuds and neck loop lanyard. Patrons can also use their personal earbuds or headset with a 1/8 inch connector.

Clip-on receiver and neck loop lanyards are available at Booth’s Guest Services station.

LARGE PRINT AND BRAILLE PROGRAMS

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If you would like to request a large print or braille program, please call 919.733.2750 at least 30 days prior to the event. Please note that not all events have programs.

RESTROOMS

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All restrooms are accessible for our guests with disabilities and are equipped with infant changing stations.