THREE WAYS TO ACCESS YOUR TICKETS

Put your tickets in your phone’s wallet

Fast & easy access: your tickets can be displayed on your phone’s screen for scanning.
Log in to your Symphony account using your smart phone

  • At ncsymphony.org (or at the top of this page) tap the “My Account” button.
  • Tap “Sign In” at the top right of the blue page.
  • In the “Sign In to North Carolina Symphony” window, enter the email address and password for your account.
  • If you don’t know your password, select “Forgot Password” to receive a one-time code by email to reset your password. When you enter the code sent to your email, you will be able to create a new password.

Save tickets to your phone

  • Select your concert to view your tickets.
  • Select each ticket one at a time. When the ticket shows on the screen, tap the “Save to phone” button to save each ticket to your phone’s wallet.
  • Please take a moment to locate the wallet icon on your phone’s home screen so you can easily find it when you arrive for the concert.

Use these video guides to see how the process works on an Android or Apple smart phone

Receive your tickets on your phone by text message

Log in to your Symphony account using your laptop or desktop computer

  • Call the box office at 919-733-2750 (open weekdays 9am-5pm) and ask for your tickets to be sent to your phone by text message.
  • You will receive a separate text message from Ticketmaster for each ticket with a link.
  • Each text message will contain a link for one ticket. Tap the link to display the ticket on your screen. With the ticket will be a “Save to phone” link that will add that ticket to your phone’s wallet.
  • If you have more than one ticket, you will need to repeat this process with each message: tap the link to display the ticket, then “Save to phone.”
  • Please take a moment to locate the wallet icon on your phone’s home screen so you can easily find it when you arrive for the concert.

Print your tickets at home

Log in to your Symphony account using your laptop or desktop computer

  • At ncsymphony.org (or at the top of this page) click the “My Account” button.
  • Click “Sign In” at the top right of the blue page.
  • In the “Sign In to North Carolina Symphony” window, enter the email address and password for your account.
  • If you don’t know your password, select “Forgot Password” to receive a one-time code by email to reset your password. When you enter the code sent to your email, you will be able to create a new password.

Print your tickets

  • Once you are logged in, click “Manage Tickets.”
  • Select your concert and click the “PRINT” icon.
  • Select all tickets to print and click “Continue.”
  • A few seconds after you click “print” you will be able to select your browser and view your tickets.
  • When the tickets display in your browser, you can print with the print icon in your browser.