PUBLIC HEALTH UPDATE: COVID-19
Current Concert Status
In line with current guidelines from Governor Cooper and recommendations for preventative measures from the CDC regarding the coronavirus (COVID-19), North Carolina Symphony concerts through May 30, 2020, are canceled or postponed. We will contact ticket-holders directly as soon as possible with details about plans for individual concerts. Ticket-holders may refer to the information below for options available regarding ticket exchange credits, donations, or refunds.
Any further changes to our schedule will be communicated directly with ticket-holders via email and/or phone.
If you have any questions, please email email@example.com or call the NCS Box Office at 919.733.2750, Monday through Friday, 9am to 5pm.
To provide flexibility, we are offering the following options:
For all subscription tickets (purchased online, by phone, or in person) and for individual tickets purchased by phone or in person:
- Receive a credit to your Symphony account to be used for a future performance. The credit may be applied toward 2020/21 concerts, including subscription purchases.
- Designate your ticket payment as a donation to the Symphony. Your ticket(s), when donated, will count toward the State of North Carolina Challenge Grant goal. We appreciate your support in this difficult time.
- Request a refund to your original method of payment.
To let us know your preference regarding your tickets for canceled concerts, click the button below.
The NCS Box Office is also happy to assist with your ticket exchange credit, donation, or refund. Please email firstname.lastname@example.org or call 919.733.2750, Monday through Friday, 9am to 5pm.
For individual tickets purchased online at ncsymphony.org or ticketmaster.com or via Ticketmaster by phone:
Information about refunds for Ticketmaster purchases is available through your Ticketmaster account.
We ask that you please hold on to tickets for concerts that have been postponed as we work to reschedule these performances. We will be in touch with ticket-holders as soon as we have rescheduled the dates.